Looking for a career not job. An Organization looking into the future. Stable organization that promotes from within. An Organization that can benefit from my experience and also Train additional skills.
Innovative and proactive Project Manager with over 15 years of progressive experience planning and leading complex projects and related solutions: enterprise, technical, telecommunications, administrative. Skilled at streamlining processes to meet business strategies. Drive strategic planning and resulting growth through strong business acumen, technical expertise and contract negotiations. Able to direct highly complex telecommunication systems projects for multi-billion dollar operations; both domestic and international.
Bilingual: Spanish and English.
ENTERPRISE NETWORK INSTALLATIONS ● TECHNICAL PROJECT MANAGEMENT PROFESSIONAL TEAM MEMBER PRODUCTIVITY ● VENDOR RELATIONSHIP MANAGEMENT
PROJECT MANAGER & OPERATIONS EXPERIENCE
ECHOSTAR SATELITE COMMUNICATION, Fort Lauderdale, FL August 2008 - Present
FIELD SERVICE MANAGER/PROJECT MANAGER
Direct the full installation life cycle for satellite systems accountable for hiring and managing 6 install teams, coordinating all logistics, and troubleshooting new accounts ensuring product quality.
• Build and maintain strong working relationships with subcontractors and dispatch ensuring the highest level of customer service and compliance with all company policies and procedures.
• Conduct random on-site inspections for evaluation on the team’s performance to ensure maximum productivity adding to year end profit and cost reduction.
• Demand accountability of present and future staffing through recruitment, training, and individual performance evaluations, including analysis and review of weekly performance data to determine employee meeting company requirements.
• Assist with facility management by overseeing the installation area, clean up and quality assurance of equipment.
• Schedule all technicians’ routes or reassigning routes, monitor field mobility tracking, training, assigning new jobs to ensure workforce productivity is maintained at optimal levels.
VERIZON, NEW YORK, NY March 1990 – December 2006
MANAGER, Network Operations Program Manager & Project Manager 2004 – 2006
Directed the install of central office transport and switch equipment accountable for over $1M in equipment inventory managing 24 Mechanical System & Equipment Technicians.
• Spearheaded project lifecycle from initial engineering specification layouts through extensive collaboration with the network engineers reviewing specifications.
• Significant overall project cost reduction through adding Material System Technicians reducing FTE by 5
• Developed and implemented strategic plans for the consolidation of project timelines reducing company cost 3% increased revenue of $2.5M.
• Performed evaluation and troubleshooting of connection issues including wiring and cable, on a daily/weekly basis.
• Planned floor layouts for installation of Telecom equipment for optimal outcomes and timelines.
NETWORK VENDOR & INSTALLATION MANAGER, Central Office 2000 – 2004
Handled vendor installations for 5 buildings as well as managing and implementing all internal telecommunications solutions.
• Structured vendor partnerships aligning internal engineering and operations staff .
• Conducted equipment configurations in line with engineering recommendations.
• Evaluated each project from technical specifications and installation requirements through identification of the appropriate Lead and supporting Equipment Technicians.
• Directed equipment research and procurement for the best quality materials within budgetary guidelines.
TEAM LEADER, Multilingual Call Center Billing & Collections/Product sales 1994 – 2000
Led billing/collections teams in daily operations including supervision, training.
• Redesigned a compensation/incentive plan reducing company costs nearly 5% year over year.
• Improved efficiencies/productivity by developing and implementation training on selling techniques and diplomatic approaches increasing year end revenue 8% translated to $1.8M.
• Worked with team and determine marketing product sales.
• Reviewed customer details of new accounts and established accounts and handled escalation customer calls.
• Provided weekly observation reviews of Associates to give positive or other necessary feedback.
OTHER EXPERIENCE
Diamond 11 Professional Baseball Trainers, Fort Lauderdale, FL August 2007 – August 2008
Physical Trainer & Operations Manager
CVS Pharmacy, Fort Lauderdale, FL November 2007 – February 2008
Assistant Manager (Contract position)
• Directed business and financial operations.
• Lead design of creative displays and maintenance of weekly prices generating significant Product sales and maintaining budgetary guidelines.
• Product managing.
EDUCATION and TRAINING
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
PACE UNIVERSITY New York, NY
CERTIFICATION
• Project Management Professional, PMP, The Academy of South Florida
• Management Leadership Certification, EchoStar Academy.
• Quality Assurance, Corporate Compliance Records Management.
PLATFORMS and TOOLS
• Software: MS Windows, Word, Lotus Notes, MS Outlook and Excel.
• Telecom: DSX-3 (Digital Signal Level 3 Cross Connect), DSC-1 (Digital Signal Level 1 Cross Connect), LGX (Light Guide Cross Connect), Nortel, Lucent, Alcoa, wireless application protocol novice
References Furnished upon Request
NukeJobs is a nuclear jobs board that provides nuclear job seekers access to international directories of Nuclear Employers, Nuclear Resumes and Nuclear Jobs such as Nuclear Engineer Jobs, Nuclear Construction Jobs, Nuclear Power Plant Jobs, Nuclear Medicine Jobs, Nuclear Pharmacy Jobs, Nuclear Security Jobs, Nuclear Physics Jobs, Nuclear Reactor Jobs, Nuclear Material Jobs, Nuclear Safety Jobs, and Nuclear Waste Jobs.